Supreme Boats Satisfactory Award

Miami, FL (February 17, 2021) — Today Supreme Boats, known as the most valuable towboat for surf, wake and ride, was recognized for its exceptional customer satisfaction. Supreme Boats was awarded the 2021 Marine Industry Customer Satisfaction Index (CSI) Awards for excellence in customer satisfaction by the National Marine Manufacturers Association (NMMA). This is the seventh such award for Fineline Industries, D.B.A. Centurion and Supreme Boats and is particularly meaningful given the recent global supply chain issues and labor shortages.

Supreme is just one of seven companies in its category to receive the prestigious award. Fifty-seven companies in 13 categories received the award. The Marine Industry CSI Awards honor boat and engine manufacturers who actively measure customer satisfaction and pursue continuous improvement to better serve their customers. Award recipients achieved an independently measured standard of excellence of 90% or higher in customer satisfaction over the past program year, based on information provided by customers purchasing a new boat or engine during the period between January 1 and December 31, 2021. Participating manufacturers must survey all new boat buyers during this period. The program surveyed over 175,000 customers. 

Upon receipt of the award at the Discover Boating® Miami International Boat Show® NMMA Industry breakfast, Paul Singer, President of Supreme Boats, said “We are proud to receive this award and see it as a direct result of our employee empowerment and commitment to improving the ownership experience and Making Lives Better for our valued owners.“